Live / Sports
This policy explains what data nictoto collects when you access our lobby, create an account, or complete a transaction through OVO, GoPay, or DANA — and how we keep that data secure. Access to our platform depends on local law and is available only in eligible regions.
When you open an account on nictoto, we collect the information needed to operate your wallet, verify transactions, and deliver support. This includes your registered email address, account login activity, and payment records linked to OVO, GoPay, or DANA. We do not sell your personal data to third parties, and we do not share it beyond what is required to process your transactions or respond to your account requests. Data we hold is stored on secured servers and accessed only by staff with a clear operational reason. Cookies and session identifiers help us keep your lobby session active and your payment preferences stored between visits. If you access nictoto through a mobile browser or an app environment, the same policy applies — device type does not change how we treat your data. Where local law in Indonesia requires a specific handling approach, we follow that requirement. If regulations change in your region, we update this policy and note the revision date at the bottom of this page. Continued use of your account after a policy update means you accept the revised terms. If you have questions about a specific data point we hold, you can raise it through our account support channel.
Not every data interaction falls under the same rules. This section draws the line between what this policy covers directly and what falls to a third-party provider's own terms.
Login credentials, session tokens, and account activity recorded when you sign in to your nictoto account fall fully within this policy. We control that data and you can request a review of it through support.
Deposits and withdrawals processed through OVO, GoPay, or DANA generate records on both our side and the payment provider's side. This policy covers our copy of those records; each provider's own privacy terms govern their copy.
Pages you browse, game categories you open, and session duration are logged to improve the lobby experience. This data is held in aggregate and is covered by this policy.
Links or integrations that take you outside nictoto — such as a payment app or a support tool hosted elsewhere — are governed by that service's own privacy policy, not ours. We cannot control how those services handle your data.
You have practical choices about the data nictoto holds on your account. You can ask us to show you the information tied to your registered email, correct details that are out of date, or raise a question if something looks wrong. To start any of these actions, log in to your account and use the support contact form — our team reviews requests and responds through the same channel. If you believe a record in your transaction history is incorrect — for example, a payment entry linked to an OVO or GoPay transfer that does not match your own records — note the date and amount and send it through support. We check against our payment logs and respond with what we find. Requests to delete account data are handled in line with the retention rules below and any obligation we have under Indonesian law. Where deletion is possible, we confirm it in writing via your registered email.
Request a summary of the personal data we hold by contacting support through your logged-in account. We identify the data tied to your email and provide it within a reasonable period.
If your registered name, email, or linked payment details need updating, open the account settings page and follow the fields shown there, or contact support if you cannot complete the change yourself.
For any question about how a specific piece of your data is used or stored, send a message through the support form. Include your account email and a brief description of what you want to know.
Where local law and our retention obligations permit, we can remove personal data from active records. Submit the request through support and we will confirm what can be actioned and what must be retained.
If this policy raises a question you cannot resolve through your account dashboard, our support team is the right place to start. Reach us through the channel that suits your situation — written requests are easiest to track and respond to.
The support form inside your logged-in account is the fastest route for data questions. Describe the specific record or issue and include your registered email so we can locate your account.
For formal written requests — including correction or deletion requests — send an email to the address listed in your account dashboard under the help section. We respond to the same address you write from.
The help section accessible after login contains answers to common privacy questions and links directly to the support form. Check there first before raising a new request, as your question may already be answered.
We keep your account data secure through a set of consistent practices covering storage, access control, cookies, and retention. Here is what each of those looks like in practice.
Account and transaction data is stored on secured servers with access limited to staff who need it to operate your account or process a support request. We do not store payment credentials — OVO, GoPay, and DANA handle that on their own infrastructure.
We use cookies to keep your lobby session active and remember your account preferences between visits. You can manage cookie settings through your browser. Disabling cookies may affect how your account session behaves on return visits.
We keep account records for as long as your account is active and for a period afterward as required by applicable law in Indonesia. Transaction records tied to OVO, GoPay, or DANA deposits are retained to support any dispute or account query you raise.
When this policy changes, we update the revision date at the bottom of this page. For questions about a specific change or to request a copy of the previous version, contact us through the support form in your account dashboard.
These are questions we regularly receive about how nictoto handles account and transaction data. If your question is not here, reach out through the support form in your account.
We collect your registered email address, login activity, and payment records generated when you transact through OVO, GoPay, or DANA. We do not collect payment credentials — those stay with the payment provider. Device and session data is also logged to keep your account session secure.
We do not sell your data. We share information only where it is necessary to process a transaction through OVO, GoPay, or DANA, or to respond to a legal requirement under Indonesian law. Each payment provider handles their own copy of transaction data under their own privacy terms.
Log in to your account and submit a request through the support form, including your registered email. We identify the data tied to your account and provide a summary. The process is the same whether you want to review, correct, or question a specific record.
Yes, where local law and our retention obligations permit. Submit a deletion request through the support form from your logged-in account. We confirm what can be removed and what must be retained, and we send the outcome to your registered email address.
We use cookies to maintain your lobby session and store account preferences between visits. You can manage or disable cookies through your browser settings. Note that disabling session cookies may affect how your account behaves, including requiring you to log in again on each visit.
We update the revision date at the bottom of this page when the policy changes. Continued use of your account after an update means you accept the revised terms. If you want to ask about a specific change, reach out through the support form inside your logged-in account.